By leaving a small deposit (typically 1-5% of the product’s price), you reserve the right to buy this product at a discount if it launches. This is a binding agreement between you and the product creator, held by Prelaunch.com until successful delivery and protected at all times by the Prelaunch Refund Guarantee.

During a Prelaunch, product creators offer you the lowest ever exclusive price when you reserve. This is not yet a full purchase, and it’s up to you to cancel or proceed with the purchase later. Product launch and delivery timelines are somewhat unpredictable. Where possible, creators offer estimates. And if you don’t receive the product within 2 years, you’ll get a full automatic refund.

Claiming a refund is easy. Just email support@prelaunch.com from the email you used to reserve the discount. Remember to mention which product you’d like to get a refund for. We’ll process it on the same day, no questions asked!

For any questions regarding the product, feel free to ask on the product’s discussions tab (access it via the tab underneath the main image). This is where the Creator and the Prelaunch Community hang out.