AI Video Interviewer

See What Your Customers Really Think

Get closer to your customers than ever before. With AI Video Interviews, you can read their expressions, hear their tone, and understand their reactions in real time.
No scheduling. No wasted hours. Just real human emotion, captured automatically by AI.
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Trusted by 1,000+ Brands
100x

more interviews per month

Run and analyze hundreds of deep interviews automatically.  No scheduling, no transcripts, no hassle.
50x

more affordable

Traditional interviews cost $500–$1,000 each. Get the same insights for a fraction of the price.
30+

languages available

Talk to customers worldwide. Prelaunch AI Interviewer speaks 30+ languages and delivers instant translations (coming soon).
Need More Than Words?

Watch How Customers Actually Feel

Surveys and transcripts tell you what people say, but not what they mean, or why they feel that way.With AI Video Interviews, you can see their facial expressions, micro-reactions, and body language. All decoded by AI to reveal true emotion, hesitation, and delight.

Global In-Person Conversations?

Scale Them Instantly

Your AI Video Interviewer meets customers worldwide — no time zones, no no-shows. Just thousands of face-to-face conversations happening simultaneously, 24/7, across 30+ languages.

Try the AI Interviewer Yourself

Interview customers instantly with AI video interviews—run 1,000+ face-to-face conversations without ever joining a Zoom call.
how it works
Setup
Share
Analyze
Setup

Set Up Your Goals

Tell the AI what you want to learn. Early product discovery, usability feedback, post launch reactions, churn analysis, anything. The Research Agent then creates a tailored interview guide you can edit and review.
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Share

Share the Link

Place your interview link anywhere. On your site, in a post purchase email, inside your product, anywhere you reach customers. Participants can join whenever they want and chat with the AI interviewer from their browser or phone.

The AI interviewer adapts in real time, asking smarter follow ups and capturing both what they say and how they say it, including tone, emotion, and body language.
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Analyze

Analyze & Act on Insights

Instantly access insights powered by emotion and sentiment analysis.

View key highlights, short “Reals” video summaries, and side-by-side comparisons of different interview segments, all ready to share with your team.
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Enterprise-grade Security & Compliance

SOC 2

Independently audited for top-tier security and privacy.

GDPR

Privacy built to meet EU regulations.

Award Winning Methodology

Prelaunch.com is the Silver Winner of the global ESOMAR Award for Breakthrough Research Methodology
faq

Have questions? We have answers

Want to know more? You can email us anytime at support@prelaunch.com
Do people feel comfortable talking to AI on video?

Yes. People find it surprisingly natural and more personal. The AI’s adaptive follow-ups help users feel understood and open up easily.

What extra insights can video interviews provide?

Video interviews add another layer of visual emotion. You can see smiles, confusion, or hesitation, and the AI translates those cues into emotional and behavioral insights.

Do I need special software or downloads?

No. Participants can join directly from their browser or phone. No logins or installations needed!

Are video interviews private and secure?

Absolutely. Prelaunch is SOC 2 certified and GDPR compliant. All videos are encrypted, anonymized, and stored securely.

Can I share highlights with my team?

Yes. Every interview is summarized into short, shareable video clips so your team can see and hear your customers directly, no decks required.

Try the AI Interviewer Yourself

Interview customers instantly with AI video interviews—run 1,000+ face-to-face conversations without ever joining a Zoom call.